OUR CLIENTS

JMW Associates serves organizations of all sizes in all economic sectors.  We have particular expertise and experience in serving manufacturing, retail, financial services, mass transit, healthcare, restaurant, municipal, legal practice, child daycare, and educational organizations.  Our typical contacts at client organizations are CEOs, COOs, controllers, office managers, and HR/OD officers.

Some consulting projects our founder and staff are working on or have completed with clients include:

• Outsourcing engagement to provide ongoing generalist HRM

• Employee handbook development, editing, and revision

• 360-degree performance feedback

• Comprehensive HR function audit

• FLSA classification audit

• Online wage survey

• Organizational leadership status assessment

• Executive recruiting

• Applied employment law compliance training for supervisors

• Planning and facilitation for merger of four children's services agencies

• Board meeting facilitation

• Workplace violence awareness and prevention training

• Recruiting in supply chain, marketing, HR, IT, accounting/finance, and IP law areas

• Commercial survey validation

• Plant safety audit

• Work station ergonomics training

• Sexual harassment and diversity awareness training

• Distributorship storefront staffing optimization study

Client testimonials:

A hospital CEO expressed "appreciation for the work that Jim Wilkerson has undertaken regarding the hospital's Management Performance Appraisal process.  Jim has rebuilt our Management Appraisal process from the ground up focusing on a '360 degree evaluation process.'...The results will make [us] a better hospital in the years to come!  Jim's commitment to this project has been significant and his interaction with the staff very positive."  On another occasion, this CEO said, "JMW Associates developed the evaluation tool in a very collaborative manner, did an excellent job in the education and solicitation of feedback from staff, and provided timely follow-up.  I strongly recommend this firm.  Our organization's expectations were exceeded."

The owner of a small printing company wrote, "We wanted to thank you for the professional manner in which you have handled the setup of our company payroll services.  Regardless of the fact that we are a small company, you have treated us as if we were your biggest account with your hands-on approach, making the whole process easy and effortless from beginning to end."

An insurance company VP-HR/OD said, "I would like to thank Jim Wilkerson and his team for their excellent work throughout the past several months.  I was particularly impressed with Jim's leadership, consulting competencies and his stellar attention to servicing [our] unique situation."

A former transit agency board chairman said, "Jim Wilkerson is a pro in the consulting and facilitating arena, and did an outstanding job with a very difficult group of political appointees from different states and different political parties."

The executive director of a performance improvement consulting firm wrote, "Jim Wilkerson's work style is very straightforward, honest, and open.  He stayed in close communication contact regarding process and progress.  Based on his knowledge and findings of statistical validation results, he consulted our firm to take specific actions that resulted in a better assessment and successful outcomes for the overall project.  We would refer anyone to Jim Wilkerson based on our business transactions with him!"